Squeen88 Privacy Policy

Squeen88 is an online casino and sports betting platform operated for Malaysian players and other eligible users. This Privacy Policy describes how Squeen88 collects, uses, stores, shares, and protects personal data obtained through the squeen88.cam website, mobile-browser platform, customer support channels, and related services.

Squeen88 is committed to handling your information responsibly and transparently. This policy is written in clear English so that Malaysian players — whether they access Squeen88 from Kuala Lumpur, Johor Bahru, Penang, Shah Alam, or anywhere else — can understand exactly what happens to their data and how to exercise the rights available to them.

This policy should be read alongside the Squeen88 Terms & Conditions. In the event of a direct conflict between this policy and any other Squeen88 document on privacy-related matters, this Privacy Policy will prevail.

In this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, identification number, contact details, payment information, and device identifiers.
• "Processing" — any operation performed on personal data, including collection, recording, storage, use, disclosure, or deletion.
• "Data Subject" — the individual to whom personal data relates; in this context, a registered Squeen88 player or website visitor.
• "Controller" — the entity that determines the purposes and means of processing personal data; for Squeen88 services, this is the Squeen88 operational entity.
• "Processor" — a service provider that processes personal data on behalf of Squeen88, such as a payment processor, identity verification provider, hosting provider, or fraud prevention service.
• "KYC" — know-your-customer checks used to verify identity, age, payment ownership, and account eligibility.

Squeen88 collects information that you provide directly, information generated when you use the platform, and limited information received from approved payment, identity verification, and security providers. The categories collected depend on how you interact with Squeen88.

Squeen88 may also create internal risk indicators from account behaviour. These indicators help identify unusual logins, payment fraud, duplicate accounts, bonus misuse, or patterns that may indicate gambling-related harm. Squeen88 does not intentionally collect information that is unrelated to providing or securing its services.

Squeen88 processes personal data only for defined operational, security, compliance, and player service purposes. Information may be used to create and administer your account, confirm that you are aged 21 or above, authenticate logins, settle wagers, and maintain an accurate record of your balance and activity.

• To process deposits and withdrawals through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB Bank, Public Bank, Hong Leong Bank, or another supported method.
• To verify identity, age, address, and ownership of the payment method associated with a Squeen88 account.
• To detect fraud, collusion, account sharing, money laundering risks, bonus abuse, automated play, and unauthorised access.
• To provide customer support, investigate complaints, correct transaction records, and respond to account enquiries.
• To operate responsible gambling tools, including deposit limits, cooling-off periods, session controls, and self-exclusion.
• To improve website performance, mobile compatibility, casino navigation, live football coverage, and product reliability.
• To send essential notices concerning security, withdrawals, service changes, policy updates, or responsible gambling.

Where permitted and consistent with your preferences, Squeen88 may use contact details to communicate information about available promotions or platform features. You may ask Squeen88 to stop optional marketing communications without affecting essential account and security messages.

Depending on the relevant activity and applicable data protection requirements, Squeen88 processes personal data because it is necessary to perform the agreement with you, comply with a legal or regulatory obligation, protect legitimate business and security interests, or act on your consent.

Contract-related processing includes administering your Squeen88 account, recording accepted wagers, processing eligible withdrawals, and providing requested support. Legitimate interests include preventing fraud, maintaining cybersecurity, improving the platform, and protecting players and Squeen88 from unlawful activity. Consent may apply to selected optional communications or device features where required.

Where processing relies on consent, you may withdraw that consent for future processing. Withdrawal does not make earlier processing unlawful and may not prevent Squeen88 from retaining information required for account settlement, security, dispute resolution, or compliance obligations.

Squeen88 does not sell personal data. Information is disclosed only where reasonably necessary to deliver services, process transactions, protect the platform, meet applicable obligations, or respond to a valid legal request.

• Payment providers: banks, FPX-linked institutions, e-wallet operators, and digital asset processors may receive the information needed to process or verify transactions.
• Identity and security providers: approved specialists may assist with KYC, age verification, fraud screening, device security, and account monitoring.
• Game and platform suppliers: limited identifiers and transaction details may be exchanged to launch games, record outcomes, investigate interrupted rounds, and settle wagers.
• Professional advisers: auditors, legal advisers, and compliance specialists may access relevant records under confidentiality duties.
• Authorities: Squeen88 may disclose data where required by a lawful order or where reasonably necessary to report suspected fraud or other unlawful conduct.

Squeen88 requires service providers to use personal data only for authorised purposes and to apply appropriate confidentiality and security measures. If processing occurs outside Malaysia, Squeen88 takes reasonable steps to ensure that contractual or organisational safeguards protect the transferred information.

Squeen88 retains personal data only for as long as reasonably necessary to fulfil the purposes described in this policy. The relevant period depends on the type of record, account status, transaction history, security needs, dispute risk, and applicable legal or compliance requirements.

Registration, KYC, payment, and wagering records may be retained after account closure where needed to address fraud, payment disputes, self-exclusion enforcement, financial record keeping, or lawful enquiries. Routine technical records may be held for a shorter period unless they are connected to an active investigation.

When information is no longer required, Squeen88 will take reasonable steps to delete, anonymise, or securely isolate it. Anonymised statistics that no longer identify a player may be retained for service analysis, security planning, and product improvement.

Squeen88 uses technical and organisational controls designed to protect personal data against unauthorised access, accidental loss, alteration, improper disclosure, and destruction. Controls include encrypted transmission, access restrictions, account monitoring, secure backups, staff confidentiality requirements, and periodic security reviews.

No online system can guarantee absolute security. Players also have an important role in protecting their Squeen88 accounts. You should use a unique password, keep verification codes private, sign out on shared devices, and contact support promptly if you notice an unfamiliar login, withdrawal, or change to account details.

If Squeen88 identifies a personal data incident that creates a material risk to affected players, it will investigate, contain the incident, preserve relevant evidence, and provide notifications where reasonably required by applicable rules.

Squeen88 uses cookies and comparable browser storage technologies to maintain secure sessions, remember language or display preferences, identify repeated login attempts, measure platform performance, and help prevent account misuse. Some cookies are essential for account access, payment navigation, and basic website operation.

Analytics information may show how visitors move through Squeen88, which pages load slowly, and which device types experience errors. Squeen88 uses these findings to improve mobile browsing for Malaysian players and to maintain reliable access during popular EPL, Liga Super Malaysia, UFC, and live casino events.

You may manage non-essential cookies through available browser controls. Blocking essential cookies may prevent secure login, interrupt game sessions, or stop selected Squeen88 features from working correctly.

Subject to applicable requirements and reasonable identity verification, you may ask Squeen88 for information about the personal data held in relation to your account. You may also request correction of inaccurate or incomplete information.

• Request access to a copy or summary of personal data connected to your Squeen88 account.
• Request correction of an inaccurate name, address, contact detail, or other account record.
• Object to or restrict selected processing where a valid legal basis permits the request.
• Withdraw consent for future processing where consent is the applicable basis.
• Request deletion of selected information where Squeen88 has no continuing contractual, legal, security, or compliance need to retain it.
• Ask to stop optional promotional communications while continuing to receive essential service messages.

To protect your account, Squeen88 may request proof of identity before completing a privacy request. Squeen88 may decline or limit a request where disclosure would affect another person's rights, reveal confidential security controls, undermine fraud prevention, or conflict with a valid retention requirement. Where a request cannot be completed, Squeen88 will provide an explanation when reasonably possible.

Squeen88 casino and gambling services are intended only for players aged 21 and above. Squeen88 does not knowingly permit minors to open accounts or participate in gambling. Age and identity documents may be requested during registration, before withdrawal, or whenever account eligibility requires confirmation.

If Squeen88 discovers that an account is controlled by a person below the required age, access may be suspended while the matter is reviewed. A parent or guardian who believes that a minor has provided personal data to Squeen88 should contact support using the plain-text email shown below.

Squeen88 may update this Privacy Policy to reflect new services, payment methods, security practices, legal developments, or operational requirements. The effective date at the top of this page identifies the current version.

Material changes may also be communicated through a Squeen88 account notice or another appropriate service message. You should review this page periodically. Continued use of Squeen88 after an updated policy takes effect indicates acknowledgement of the revised processing practices.

If you have a question about this Privacy Policy, believe that information linked to your Squeen88 account is incorrect, or wish to exercise a data right, contact the Squeen88 support team. Please include enough information to identify the relevant account and explain your request, but never send your password or one-time verification code.

Privacy requests will be reviewed after reasonable identity checks. Response time may depend on the nature and complexity of the request, the records involved, and whether additional information is required from you.